2010 Mercedes benz SPRINTER 3500 Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz SPRINTER 3500 2010 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz SPRINTER 3500 2010 air bags and complaints other owners have filed.
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2010 Mercedes benz SPRINTER 3500 Air Bags Problems, Complaints and Defects

 Issue ID1491372
 Internal NHTSA #11121280
 ManufacurerDaimler Vans USA, LLC
 BrandMERCEDES BENZ
 ModelSPRINTER 3500
 Model Year2010
 File date02/05/16
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemTl* the contact owns a 2010 mercedes-benz sprinter 3500 (f3cc170). The contact received notification of nhtsa campaign numbers: 16v379000 (air bags) and 16v077000 (air bags). The dealer refused to perform the recall repairs due to the vehicle type. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kenworth northeast rochester (25 airline dr, rochester, ny) was contacted, but the dealer refused to perform the repairs due to company policy. Mercedes-benz of rochester (4296 w henrietta rd, rochester, ny) also refused to perform the repairs due to the company policy of not servicing sprinter recalls. The manufacturer was made aware of the issue and did not assist. The contact was informed that he would have to pay out of pocket for the repairs or try a dealer in another state. The contact had not experienced a failure. Parts distribution disconnect. * consumer stated: should be freightliner sprinter. Kenworth northeast rochester has nothing to do with this issue. They do not and never have sold the sprinter van. The companies i contacted were freightliner of rochester 300 middle rd. Henrietta, ny and fleet maintenance used to service my van but no longer services any sprinter van. I must go to the mercedes benz of rochester for service. "not servicing sprinter recalls" should read "not servicing any freightliner sprinter recalls." i am told this is due to a franchise agreement in new york state only. I can pay over $1000. 00 or drive to a dealer six hours away out of state. Had my sprinter van been manufactered a few months later and badged as a mercedes and not a freightliner, this recall would be handled promptly by the mercedes dealer without cost, or extreme inconvenience to the consumer. Updated 10/29/18*jb
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueHOTLINE VOQ
 City and StateMENDON, NY
VIN pattern WDPPF4CC6A9XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameKENWORTH NORTHEAST ROCHESTER
 Dealer's telephone number
 Dealer's cityROCHESTER
 Dealer's state codeNY
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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